Journey / 02

Understand.
Structure.
Grow.

A progressive academic path, from customer relations to commercial strategy and management.

Students on a university campusAnatol Jalaguier
Business school01 / Management

Master’s
degree

Business Development Manager · Eucléa Business School, Reims

Commercial strategy, performance management, action-plan design, customer loyalty, team management and market intelligence.

Professional thesis · 55 pages · FrenchDownload the PDF ↓
  • Strategy
  • Performance
  • Management
Discussion among international participants02 / International

Bachelor’s
degree

Business Development Manager, France & International · Lycée Saint-Michel

Advanced training in business development, negotiation and the specific challenges of French and international markets.

  • Development
  • International
  • Negotiation
Digital learning tools03 / Customer relations

BTS NDRC

Negotiation and Digitalisation of Customer Relations · Lycée Saint-Michel

Core skills in prospecting, sales, loyalty and omnichannel customer relations, with a particular focus on digital tools.

  • Prospecting
  • Digital
  • Omnichannel
WordPressCanvaOfficeEnglish B2German A2
04 / Toolkit

Tools
& languages

Knowledge put into practice

WordPress, Canva and Microsoft Office applied to real projects. B2 English and A2 German, with the ambition to strengthen my language skills further in Australia.

  • WordPress
  • English B2
  • Canva
Contact me↘